Insurance, Accreditations & Staff Credentials

We protect your belongings, your property, and your time. Here's how Sideline Removals & Logistics earns trust on every job.

Our Insurance Cover

  • Goods in Transit (GIT): Covers your items while packed, loaded, in transit, and unloaded.
  • Public Liability: Protection for your property and third parties during the move.
  • Optional Delay Protection Waiver (£100): Shields you from late key-release waiting fees.

Policy details available on request. Claims are simple and handled within 7 days wherever possible.

Accreditations & Compliance

  • Environment Agency Upper Tier Carrier: Reg CBDU583403
  • ULEZ-compliant Euro 6 fleet for London and South East operations
  • Waste transfer notes provided for clearances
  • Industry memberships (e.g., Move Assured / BAR, where applicable)

Staff Vetting & Training

  • DBS-checked, uniformed crews
  • In-house training academy: packing, export wrap, lift technique, customer care
  • Lead porter on every job for quality control
  • Photo logs & checklists for fragile/high-value items
How do claims work?

Report within 48 hours; we assess with photos/inventory and resolve within 7 days wherever possible.

Request insurance details

Health & Safety / COVID-19 Practices

Your wellbeing and our crew's safety come first. We maintain strict hygiene, handling, and operational standards on every job.

Vehicle & Equipment Hygiene

  • Vans sanitised regularly; touch-points wiped between jobs
  • Clean blankets, wraps, and crate systems
  • PPE and hand sanitiser stocked on every vehicle

On-Site Best Practice

  • Walkthrough and risk assessment at arrival
  • Floor, corner, and doorway protection before loading
  • Clear access planning to reduce handling time

Customer Options

  • Contactless paperwork & payment
  • Virtual video surveys to avoid pre-visits
  • Flexible rescheduling for health reasons
Do you still follow COVID-19 precautions?

Yes. We maintain enhanced hygiene standards and can tailor distancing on request.

Need a specific safety measure? Tell us when booking and we'll tailor the crew brief and equipment to your needs.

Discuss safety requirements Book a virtual survey